The following information is provided to ensure that you have all the necessary facts available to you when choosing VAST ACADEMY as your training provider. If you have any questions relating to any part of this information or other information on this site then please contact the office of VAST ACADEMY.
- Phone: (02) 47 022 902
Vast Academy is a Nationally Recognised Training Organisation (RTO).
Vast Academy (Aust) Pty Ltd T/As Vast Academy
Tel: 02 47 022 902
Master Licence: 407629708
Students are expected to have language, literacy and numeracy skills required to perform the duties of the specific field in which they are seeking employment. An understanding of English is required to undertake the course, this level, defined by VETAB and the Security Licensing Enforcement Directorate is ASLPR-3. (Australian Second Language Proficiency Rating Level -3) Students of non-English speaking background having difficulty with the English language will be referred to the nearest TAFE for a language assessment. Security Officers are required to complete logs and incident reports on a daily basis, therefore, the ability to write in English is also a requirement.
VAST has established a database for its students. This database is used to provide information to prospective employers. All students have the option of being included on this database. VAST will actively assist its graduates to find employment in the field of their choosing.
Students will be assessed by qualified trainers and assessors against the learning outcomes and assessment criteria described in each unit of the course. Students, in consultation with the trainer, may be permitted to resubmit work after revision, or may be assessed in other ways. All students’ assessments will be filed as part of their academic documentation.
RECOGNITION OF PRIOR LEARNING
Recognition of prior learning will be available to all students who believe they are already competent in relation to the learning outcomes. Recognition of prior learning will be determined on an individual basis and will involve judging the competencies attained by the student through training, work experience or life experience. VAST will provide RPL through its existing policy guidelines.
The Security Licensing Enforcement Directorate has imposed conditions on NSW Approved RTO's which does not allow for the option of RPL's for Certificate II or III in Security Operations leading to a Class 1 Security Licence. For further information please contact the office.
COURSE PAYMENTS, CANCELLATIONS AND REFUNDS
A deposit of $100 must be presented, along with the Application Form, to secure your enrolment on a course. Final payment is due prior to the commencement of the course. A receipt and letter of confirmation of your place in the course will be forwarded to you by mail. If you are unable to attend your course and providing you notify the office (4 Days Notice minimum) in writing (email or by phone, you are entitled to a full refund. If you start the course and have paid in full and are unable to attend the course for unforeseen reasons then you will be rescheduled at no additional cost to complete the course at a later date.
REQUIREMENT TO RECEIVE THE QUALIFICATION
Students who complete individual units and do not meet the requirements for a Certificate will be provided with a Statement of Attainment for each unit successfully completed. Students who successfully complete a course will receive a Nationally Recognised Certificate.
VAST ACADEMY is committed to providing a high quality, valid, reliable, flexible and fair, education and training system to people from all backgrounds and circumstances.
The Australian Quality Training Framework (AQTF) provides a national framework for all education and training qualifications in Australia. The Australian Qualifications Framework (AQF) aims to provide consistency of qualifications across Australia.
Qualifications and Statements of Attainment issued by Registered Training Organisations (RTO’s) have national recognition irrespective of whether the training and/or assessment has taken place on or off the job.
VAST ACADEMY will ensure students are offered mutual recognition for qualifications or Statements of Attainment completed at other Registered Training Organisations.
VAST ACADEMY makes every reasonable attempt to identify and manage risks concerned with compliance, with the Standards for Registered Training Organisations; and correct and prevent any failure to comply with the standards quality system, policies or procedures of the organisaton.
PRIVACY OF YOUR PERSONAL INFORMATION
VAST ACADEMY is committed to handling your private information in accordance with the provisions of the Privacy Act 2001. You will be requested to sign an application form giving permission for any of your work to be used or provided to others for the purpose of audit and other government related information gathering.
Your personal data will not be used for any marketing purpose and we will not be disclosed to any other third party unless required by law or as part of an investigation under the National Training Qualification Framework.
If you believe there are genuine grounds for contesting an academic decision, you should first discuss your concern with your Instructor or the CEO of Vast Academy. Often this can be the quickest and easiest way to resolve your issue. If you do decide to lodge an informal appeal you should raise your concerns at the earliest opportunity.
GRIEVANCES OR COMPLAINTS
Students may lodge a Grievance or complaint Form if they:
- Believe they have been unfairly or inappropriately treated by any staff of VAST.
- May have a formal complaint against another student.
- Believe they have not received the services for which they have paid their fees.
- Have any other grievances associated with their enrolment and attendance with any VAST course.
Students lodging a grievance will be provided with the name and address of an appropriate government body, to whom they may make their grievance in the event of the result being unsatisfactory.
STUDENT SUPPORT SERVICES
The desired outcome for VAST is to ensure students achieve the competency standard and gain their Certificate. VAST is committed to providing students with support and assistance to enable them to satisfactorily complete the course, or to assist the student in identifying appropriate support agencies or services.
All student records in relation to courses completed and qualifications / certificates attained are entered onto the student database ESCED. These records are available to the student on contact with the CEO. Reprints of certificates etc are also available at a cost. All payments are recorded on MYOB and can be accessed if required.
VAST Academy complies with the following legislation relevant to the deliver of our training and assessment services.
- Work Health and Safety Act 2011 No.10 and WHS Regulations 2011
- Antidiscrimination Act 1977 No 48 and Regs 1999
- VET Quality Framework under the authority of the National Vocational Education and Training Regulator Act 2011
- CAPI Agents Act 2004
- Security Industry Act 1997 No.157
- Security Industry Amendment Bill 2012
All of these Act and Regs can be found on the NSW Attorney Generals website at www.lawlink.nsw.gov.au
VAST Academy is committed to ensuring the equal treatment of all persons (including staff, consultants, students, contractors and members of the public) To implement this Policy and the system, VAST will:
- Treat all staff, students, consultants, contractors and members of the public equal.
- Raise awareness of E.E.O. issues and relevant legislation amongst staff and students.
- Assess the potential of staff and students and assist them to realise such potential.
- Assist and offer staff and students opportunities to develop job related skills.
- Ensure all staff and students have access to information relevant to their careers.
- Deal with situations of discrimination.
- Deal with grievances and problems promptly and fairly and provide feedback to complainants irrespective of the outcome of the complaint.
- Accept that problems are real to the complainant irrespective of how they appear.
- Raise awareness concerning sex based harassment and monitor the work or training environment to ensure there is no sexual harassment.
VAST ACADEMY is committed to high standards in the provision of education, training and assessment. VAST has strategies in place for training delivery and assessment for each Training Package Qualification and Accredited course within the organisations scope of registration.
VAST has access to the qualified staff, facilities, equipment, training and assessment materials required to provide the training and/or assessment services within the scope of registration and scale of operations, to accommodate client numbers, client needs, delivery methods and assessment requirements.